Terms and Conditions

Last updated: 4 November 2026

Who Operates the Site and Acceptance of the Terms

pulsefya operates this website as a provider of specialised training courses focused on live production decks and control rooms, including multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. By accessing or using the site, registering for any course, or submitting any information, you agree to be bound by these Terms and Conditions in full. If you do not agree, you must not use the site or enrol in any offerings. These terms constitute a legally binding contract under the laws of the United Kingdom and incorporate all applicable consumer protection rules.

Eligibility and Permitted Use

Access to the site and enrolment in courses is restricted to individuals who are at least 18 years of age and legally capable of entering into contracts in the United Kingdom. You may use the site only for lawful educational purposes related to the described training. Permitted activities include browsing course descriptions, submitting enrolment forms, and participating in authorised learning activities. Commercial resale or redistribution of course materials is strictly prohibited. You must ensure that any information you provide is accurate and kept up to date.

Prohibited Conduct

You must not engage in any activity that disrupts the site, interferes with other users, or violates UK law. This includes attempting to gain unauthorised access, uploading malicious content, harassing staff or participants, or using the platform to promote competing services. Any breach may result in immediate suspension and reporting to relevant authorities. You agree not to reverse-engineer or copy any proprietary elements of the training programmes.

Accounts, Submissions, and User Content

Creating an account is required to access paid courses or submit assignments. You are responsible for maintaining the confidentiality of your login details. Any materials you submit, such as practical exercises or feedback, become the property of pulsefya for training improvement purposes, subject to your right to withdraw consent where applicable under data protection law. We may moderate or remove submissions that do not meet course standards.

Ownership of Site Content, Trademarks, and Permitted Limited Use

All course materials, videos, diagrams, and website content remain the exclusive property of pulsefya or its licensors. You receive a limited, non-transferable licence to access materials solely for personal study during the enrolled course period. No other reproduction or commercial use is allowed. Trademarks and logos may not be used without prior written consent.

Third-Party Services and Links

The site may reference or integrate third-party tools for video hosting or payment processing. We do not endorse or guarantee the reliability of these services and accept no liability for their performance or data handling practices. Any interaction with third parties is at your own risk and subject to their separate terms.

Availability, Changes, Suspension, and Termination

We strive to maintain continuous access but cannot guarantee uninterrupted availability. We reserve the right to modify courses, suspend accounts, or terminate access for breaches of these terms. Refunds will be handled in accordance with UK consumer rights where a course is cancelled by us without cause.

Disclaimers Subject to Mandatory Consumer Law

While we aim for high-quality training, course outcomes depend on individual effort and external factors. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any other rights that cannot be limited under UK law including the Consumer Rights Act 2015.

Limitation of Liability

Our total liability for any claim arising from the site or courses shall not exceed the fees paid by you in the preceding twelve months, except where such limitation is prohibited by law. This covers indirect or consequential losses to the extent permitted.

Indemnity

You agree to indemnify pulsefya against any claims, losses, or expenses arising from your breach of these terms or misuse of the training materials, including legal costs reasonably incurred.

Governing Law, Courts, and Consumer Dispute Rights

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, although you retain the right to pursue claims through the UK courts or alternative dispute resolution schemes available to consumers. The European Online Dispute Resolution platform is not applicable post-Brexit, but UK-specific consumer helplines remain available.

Severability, Waiver, Changes, Contact Route, and Last-Updated Date

If any provision is found invalid, the remainder continues in force. Failure to enforce any right does not constitute a waiver. We may update these terms with notice on the site; continued use after changes constitutes acceptance. For questions, contact us using the form on our Contacts page or via [email protected], +44 7710 486195, or First Floor, Windmill House, 127-128 Windmill Street, Gravesend, Kent DA12 1BL, United Kingdom. This document was last updated on 4 November 2026.